We understand business energy.

Buying electricity can be better.

It’s often taken for granted or ignored. Many customers buying electricity for their business think that’s just the way it is. Many retailers selling it offer little or no service. Not us. ERM Business Energy is unlike any other electricity retailer in Australia.

30 years of experience.

Our business was founded in Australia in 1980 as a small energy consultancy and since 2007, we’ve been specialising as a business-only electricity provider.  We’re proudly Australian-owned and operated.  Visit our history.

Our focus is customer service.

Great customer service is our business. Our experienced, empowered business energy specialists are accountable for delivering what they promise. It’s why our customers are much more satisfied than those of our competitors.

We only serve businesses.

We have tailored our offering and service to match the need of business customers. Our systems are built exclusively for billing and dealing with businesses, which means we get it right the first time.

The results speak for themselves.

84%
Customers reported being very satisfied or satisfied with our service.
93%
Billing satisfaction among our customers.
99%
In fact, we have 99.92% billing accuracy for our big business customers. We get it right.