How we are different
Whether you’re switching to us from another provider, or your business is moving premises, we do everything in our power to make it as seamless as possible.
A business-only provider
We only deal with businesses. Not the millions of households in Australia, just businesses – so you know you’re dealing with a company that really understands you. In fact, we’re Australia’s largest business-only electricity provider.
Why is this a good thing? It means that if you need to call us, you get to speak to an expert in business electricity and you don’t have to wait in long phones queues with all the household customers. Our customers appreciate the fact that everything we do, from switching to billing and payments, has been designed to suit busy business customers.
We have experience with small businesses in practically every line of business. If you have a more complicated business model, such as multiple sites, we can draw on our experience to help you get the best deal. Call us on 13 23 76 and see how we can help.
Easy to understand products
We keep our products simple and we don’t confuse matters by quoting discounts. The price we quote is the price you’ll pay.
We offer two pricing options: Fixed and Adjustable.
The price is locked in for the term of your contract.
The price is usually a bit cheaper to start with, but it can change (up or down) once each calendar year.
Find out more about when prices can change.
We know lots of electricity providers offer discounts off their pricing, so we know how confusing it can be. What will be the price you actually pay? Our business is all about being a great energy provider to businesses, both small and large. That’s why we like to give you our best price straight up. It’s transparent, it’s simple and it means you always know exactly what price you’re paying.
Providing customers with accurate bills is one of our key customer service promises.
Our customers have told us how important it is that they can rely on the information they receive in their bill. They don’t want to waste time checking details and neither do you! Your time should be spent managing your business, not checking details with your energy provider. That’s why we take such care to make sure that your bill is right first time, every time.
No exit fees
We feel so confident with our prices and service, we don’t charge our small business customers exit fees.
No connection or disconnection fees
If you’re a current customer of ours and you move premises, you’ll be happy to know that with us as your provider, we won’t charge connection or disconnection fees. Moving premises can be expensive enough, you shouldn’t have to waste valuable money on these extra fees and charges.