For regulatory information please click on the links below:
Credit Reporting Policy
Standard Complaints Handling and Dispute Resolution Procedure
Guideline 13 – Greenhouse Gas Disclosure
Operating Procedure Compensation for Wrongful Disconnection
Electricity Sales Regulatory Information
Generation Regulatory Information
Metering Data Information
ESC Code of Conduct for Marketing
Energisation and Re-energisation Timeframes
As a big business customer, you’ll enjoy all the benefits we’ve become known for. Important things, like your own account manager, competitive pricing and our innovative changeover plan.
We think it's time small businesses had access to the same level of service and flexibility that big businesses enjoy. We understand small business.