For regulatory information please click on the links below:
Credit Reporting Policy
Complaints Handling Policy
Guideline 13 – Greenhouse Gas Disclosure
Operating Procedure Compensation for Wrongful Disconnection
Electricity Sales Regulatory Information
Generation Regulatory Information
Metering Data Information
ESC Code of Conduct for Marketing
* Utility Market Intelligence (UMI) survey of large customers of major electricity retailers by independent research company NTF Group 2011, 2012, 2013, 2014 and 2015.
As a big business customer, you’ll enjoy all the benefits we’ve become known for. Important things, like your own account manager, competitive pricing and our innovative changeover plan.
We think it's time small businesses had access to the same level of service and flexibility that big businesses enjoy. We understand small business.