Power of Choice Metering Reforms

POSTED 23/10/2017

Power of Choice is a government-led, industry wide reform program, which seeks to provide consumers with more information about how they use electricity. Power of Choice comes into effect on 1 December 2017 and will open up the availability of advanced metering for more customers than ever. For ERM Business Energy’s large customers, there is little change; you have access to many of these benefits already.

Under these reforms, if your site requires a new or replacement meter for any reason, your retailer must arrange to install an advanced meter for you. ERM Business Energy’s customers, will be contacted in advance if changes to your metering is required.

Transition Arrangements

Industry wide transition arrangements are being implemented for the introduction of Power of Choice on 1 December 2017. This might result in reduced or delayed services by Distributors and Metering Service Providers in the week prior to and after 1 December 2017.

What to expect on 1 December 2017

Unless you ask us to change your metering arrangements, or you happen to have a meter failure after 1 December 2017, you shouldn’t notice any immediate change.

There will be no immediate impact to your business from the changes that come into effect on 1 December 2017. Your existing metering arrangements will continue, and there will be no interruption to your electricity supply because of the introduction of Power of Choice. In future, if you request or require a change to your metering, ERM Business Energy will arrange this for you, and advise you of any costs, interruptions or impacts in advance.

If you are a large customer with a Direct Metering Agreement (DMA) in place with a metering provider, you should expect your DMA metering provider to contact you regarding appointment of a metering coordinator. They will advise you if any changes to your DMA are needed. If you don’t hear from your DMA metering provider, we can do the work required to facilitate your DMA metering provider’s continued provision of metering services to you.

Further Information

If you have any questions about Power of Choice, or if you have been approached about changing your current metering arrangements and would like more information, please contact your Account Manager who can answer any questions you might have.

The Australian Energy Market Commission (AEMC) set the rules, which govern energy markets. Further information regarding the Power of Choice regulatory reforms can be found on the AEMC website here: http://www.aemc.gov.au/Major-Pages/Power-of-choice

Other websites, which provide related useful information, are listed below:

New South Wales




South Australia




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