To make your payment by internet/telephone banking, contact your financial institution to establish payments from your nominated bank account. Accounts include cheque, savings or other transactions accounts. Payments can then be made from your internet/telephone banking service using Biller Code 667287.
For convenient payments from your bank account^^, download and complete our Direct Debit Request Form. Click here for more information about setting up a Direct Debit.
To pay by credit card^, please call 1300 192 645 or pay online via our secure payment portal.
Post your payment slip along with your cheque^^ or money order to:
ERM Power Retail Pty Ltd
PO Box R1713
Royal Exchange NSW 1225
Pay In Person
Pay in cash, EFTPOS or cheque^^ at any Australia Post Office. To find your closest Australia Post Office, simply click here.
Electronic Funds Transfer (EFT)
To pay via electronic funds transfer, please transfer to the account below, quoting your EFT reference number found on your bill. You can send your remittance advice to firstname.lastname@example.org or fax 07 3221 2963.
BSB: 014 015
A/c number: 836978201
A/c name: ERM Power Retail Pty Ltd
Up until and including 20 April 2017: Credit cards are subject to a surcharge of: Visa 1.00% (GST Inclusive);
MasterCard 1.00% (GST Inclusive); AMEX 1.87% (GST Inclusive); Diners Card 1.65% (GST Inclusive).
Effective from 21 April 2017: Credit cards are subject to a surcharge of: Visa 0.50% (GST Inclusive); MasterCard 0.55% (GST Inclusive); AMEX 1.87% (GST Inclusive); Diners Card 1.65% (GST Inclusive).
^^Dishonoured cheques or direct debits will result in a dishonour fee of $25.00 (Ex GST). This will be shown on your next account.