To make your payment by internet/telephone banking, contact your financial institution to establish payments from your nominated bank account. Accounts include cheque, savings or other transactions accounts. Payments can then be made from your internet/telephone banking service using Biller Code 667287.
For convenient payments from your bank account^^, download and complete our Direct Debit Request Form. Click here for more information about setting up a Direct Debit.
To pay by credit card^, please call 1300 301 090 or pay online via our secure payment portal.
Post your payment slip along with your cheque^^ or money order to:
ERM Power Retail Pty Ltd
DEFT Payment Systems
GPO Box 141
BRISBANE QLD 4001
Pay In Person
Pay in cash, EFTPOS or cheque^^ at any Australia Post Office. To find your closest Australia Post Office, simply click here.
Electronic Funds Transfer (EFT)
To pay via electronic funds transfer, please transfer to the account below, quoting your EFT reference number found on your bill. You can send your remittance advice to email@example.com or fax 07 3221 2963.
Account number: 3030 52377
Account name: ERM Power Retail Pty Ltd
^Surcharge Fees: Credit cards are subject to a surcharge of 1.00% (GST Inclusive) for Visa & MasterCard, 1.87% (GST Inclusive) for AMEX and 1.65% (GST Inclusive) for Diners Card.
^^Dishonoured cheques or direct debits will result in a dishonour fee of $25.00 (Ex GST). This will be shown on your next account.